Terms of service

Terms of Service
Effective Date: March 20th 2025

Welcome to UltraHydrated! These Terms of Service ("Terms") govern your use of our website (www.ultrahydrated.com) and the services provided by UltraHydrated ("we," "us," "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Conditions

  • You must be at least 18 years old or have parental consent to use our website.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to use our products for any illegal or unauthorized purpose.

2. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase information.

  • Prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order if we suspect fraud or unauthorized transactions.

  • Payments are processed securely through Shopify Payments, PayPal, or other supported payment gateways.

3. Shipping and Delivery

  • We process orders within 3 business days.

  • Shipping times vary based on location. Estimated delivery time is 5-7 days.

  • We are not responsible for shipping delays caused by carriers, customs, or unforeseen circumstances.

4. Returns and Refunds

  • We accept returns within 30 days of delivery.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • Refunds will be processed once we receive and inspect the returned item.

5. Product Information and Warranty

  • We strive to provide accurate product descriptions and images, but we do not guarantee that all product details will be error-free.

  • Warranty policies vary by product. Please refer to the product listing for specific warranty information.

6. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of UltraHydrated and may not be used without permission.

7. Limitation of Liability

  • UltraHydrated is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • We do not guarantee that our website will be error-free, secure, or uninterrupted.

8. Changes to Terms

  • We reserve the right to update, modify, or replace any part of these Terms at any time.

  • It is your responsibility to review these Terms periodically for changes.

9. Contact Information
If you have any questions about these Terms, please contact us at Info@ultrahydrated.com.

Thank you for shopping with UltraHydrated!